Availity incident

CARESOURCE - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

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Resolved after 20 hours 11 minutes, affecting HUMANA-CARESOURCE and CARESOURCE OF OHIO and 1 more, on August 23, 2026.

identified Aug 23, 2026, 09:24 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with invalid response errors.

Started
Aug 23, 2026, 09:24 AM UTC
Resolved
Aug 24, 2026, 05:35 AM UTC
Duration
20h 11m
Detected by Pingoru
Aug 23, 2026, 09:24 AM UTC

Affected components

HUMANA-CARESOURCECARESOURCE OF OHIOCARESOURCE OF INDIANACARESOURCE OF WEST VIRGINIACARESOURCE OF GEORGIA

Update timeline

  1. identified Aug 23, 2026, 09:24 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with invalid response errors.

  2. resolved Aug 24, 2026, 05:35 AM UTC

    This incident has been resolved.

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