Availity incident

Multiple Payers - BCBS RHODE ISLAND, BCRIC - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

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Resolved after 21 hours 42 minutes, affecting BCBS RHODE ISLAND and BCRIC, on August 23, 2026.

identified Aug 23, 2026, 08:23 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.

Started
Aug 23, 2026, 08:23 AM UTC
Resolved
Aug 24, 2026, 06:06 AM UTC
Duration
21h 42m
Detected by Pingoru
Aug 23, 2026, 08:23 AM UTC

Affected components

BCBS RHODE ISLANDBCRIC

Update timeline

  1. identified Aug 23, 2026, 08:23 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.

  2. resolved Aug 24, 2026, 06:06 AM UTC

    This incident has been resolved.

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