Availity incident

WELLCARE HEALTH PLANS - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

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Resolved after 20 hours 42 minutes, affecting WELLCARE HEALTH PLANS, on August 23, 2026.

identified Aug 23, 2026, 01:36 AM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors.

Started
Aug 23, 2026, 01:36 AM UTC
Resolved
Aug 23, 2026, 10:18 PM UTC
Duration
20h 42m
Detected by Pingoru
Aug 23, 2026, 01:36 AM UTC

Affected components

WELLCARE HEALTH PLANS

Update timeline

  1. identified Aug 23, 2026, 01:36 AM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors.

  2. resolved Aug 23, 2026, 10:18 PM UTC

    This incident has been resolved.

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