Availity incident

HUMANA - Multiple Transactions - HCSR Detailed Auth/Referral, Health Care Services Inquiry, HCSR Inpatient Auth and HCSR Outpatient Auth B2B transactions are currently unavailable.

Resolved after 5 hours 40 minutes, affecting HUMANA, on August 22, 2026.

identified Aug 22, 2026, 10:49 PM UTC

We are seeing HCSR Detailed Auth/Referral, Health Care Services Inquiry, HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with timeout errors.

Started: Aug 22, 2026, 10:49 PM UTC
Resolved: Aug 23, 2026, 04:29 AM UTC
Duration: 5h 40m
Detected by Pingoru: Aug 22, 2026, 10:49 PM UTC

Affected components

HUMANA

Update timeline

identified Aug 22, 2026, 10:49 PM UTC

We are seeing HCSR Detailed Auth/Referral, Health Care Services Inquiry, HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with timeout errors.
resolved Aug 23, 2026, 04:29 AM UTC

This incident has been resolved.

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