Availity incident

CENTENE - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry B2B transactions are currently unavailable.

Resolved after 1 day 7 hours, affecting SUPERIOR HEALTHPLAN and MANAGED HEALTH SERVICES - WI and 1 more, on August 22, 2026.

identified Aug 22, 2026, 10:39 PM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors.

Started
Aug 22, 2026, 10:39 PM UTC
Resolved
Aug 24, 2026, 06:30 AM UTC
Duration
1d 7h
Detected by Pingoru
Aug 22, 2026, 10:39 PM UTC

Affected components

SUPERIOR HEALTHPLANMANAGED HEALTH SERVICES - WIPEACH STATE HEALTH PLANSUNFLOWER STATE HEALTH PLANALLWELLCENTENEBUCKEYE COMMUNITY HEALTH PLANCALIFORNIA HEALTH AND WELLNESSCELTICARE HEALTH PLANCENPATICO BEHAVIORAL HEALTH

Update timeline

  1. identified Aug 22, 2026, 10:39 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors.

  2. resolved Aug 24, 2026, 06:30 AM UTC

    This incident has been resolved.

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