Availity incident

Multiple Payers - EL PASO FIRST HEALTH PLANS - CHIP, EMBLM, 100347 - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

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Resolved after 1 day 22 hours, affecting EL PASO FIRST HEALTH PLANS - CHIP and EMBLM and 1 more, on August 22, 2026.

identified Aug 22, 2026, 08:22 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

Started
Aug 22, 2026, 08:22 AM UTC
Resolved
Aug 24, 2026, 06:54 AM UTC
Duration
1d 22h
Detected by Pingoru
Aug 22, 2026, 08:22 AM UTC

Affected components

EL PASO FIRST HEALTH PLANS - CHIPEMBLM100347

Update timeline

  1. identified Aug 22, 2026, 08:22 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

  2. resolved Aug 24, 2026, 06:54 AM UTC

    This incident has been resolved.

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