Availity incident

MERCY CARE - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

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Resolved after 3 hours 51 minutes, affecting MERCY CARE, on August 22, 2026.

identified Aug 22, 2026, 04:54 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.

Started
Aug 22, 2026, 04:54 AM UTC
Resolved
Aug 22, 2026, 08:46 AM UTC
Duration
3h 51m
Detected by Pingoru
Aug 22, 2026, 04:54 AM UTC

Affected components

MERCY CARE

Update timeline

  1. identified Aug 22, 2026, 04:54 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.

  2. resolved Aug 22, 2026, 08:46 AM UTC

    This incident has been resolved.

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