Availity incident

FLORIDA BLUE - Multiple Transactions - HCSR Detailed Auth/Referral, HCSR Outpatient Auth and Health Care Services Inquiry B2B transactions are currently unavailable.

Resolved after 2 days 4 hours, affecting FLORIDA BLUE and OTHER BLUE PLANS, on August 22, 2026.

identified Aug 22, 2026, 03:01 AM UTC

We are seeing HCSR Detailed Auth/Referral, HCSR Outpatient Auth and Health Care Services Inquiry transactions failing with AAA*42 errors.

Started: Aug 22, 2026, 03:01 AM UTC
Resolved: Aug 24, 2026, 07:03 AM UTC
Duration: 2d 4h
Detected by Pingoru: Aug 22, 2026, 03:01 AM UTC

Affected components

FLORIDA BLUEOTHER BLUE PLANS

Update timeline

identified Aug 22, 2026, 03:01 AM UTC

We are seeing HCSR Detailed Auth/Referral, HCSR Outpatient Auth and Health Care Services Inquiry transactions failing with AAA*42 errors.
resolved Aug 24, 2026, 07:03 AM UTC

This incident has been resolved.

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