Availity incident

SB890 - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

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Resolved after 1 hour 26 minutes, affecting SB890, on August 21, 2026.

identified Aug 21, 2026, 10:30 PM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with invalid response errors.

Started
Aug 21, 2026, 10:30 PM UTC
Resolved
Aug 21, 2026, 11:57 PM UTC
Duration
1h 26m
Detected by Pingoru
Aug 21, 2026, 10:30 PM UTC

Affected components

SB890

Update timeline

  1. identified Aug 21, 2026, 10:30 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with invalid response errors.

  2. resolved Aug 21, 2026, 11:57 PM UTC

    This incident has been resolved.

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