Availity incident

Multiple Payers - BLUECROSS BLUESHIELD (BCBS) WEST VIRGINIA, KAISER FOUNDATION OF CO - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

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Resolved after 2 days 8 hours, affecting KAISER FOUNDATION OF CO and BLUECROSS BLUESHIELD (BCBS) WEST VIRGINIA, on August 21, 2026.

identified Aug 21, 2026, 10:31 PM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.

Started
Aug 21, 2026, 10:30 PM UTC
Resolved
Aug 24, 2026, 07:06 AM UTC
Duration
2d 8h
Detected by Pingoru
Aug 21, 2026, 10:30 PM UTC

Affected components

KAISER FOUNDATION OF COBLUECROSS BLUESHIELD (BCBS) WEST VIRGINIA

Update timeline

  1. identified Aug 21, 2026, 10:30 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.

  2. identified Aug 21, 2026, 10:31 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.

  3. resolved Aug 24, 2026, 07:06 AM UTC

    This incident has been resolved.

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