Availity incident

PREFERRED ONE - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

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Resolved on August 21, 2026, affecting PREFERRED ONE.

resolved Aug 21, 2026, 07:12 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

Started
Aug 21, 2026, 07:12 AM UTC
Resolved
Aug 21, 2026, 07:12 AM UTC
Duration
–
Detected by Pingoru
Aug 21, 2026, 07:12 AM UTC

Affected components

PREFERRED ONE

Update timeline

  1. resolved Aug 21, 2026, 07:12 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

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