Availity incident

Multiple Payers - AVMED, AVMED HEALTH PLANS, AVMED - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

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Resolved after 8 hours 38 minutes, affecting AVMED and AVMED HEALTH PLANS, on August 21, 2026.

identified Aug 21, 2026, 04:55 AM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeouts.

Started
Aug 21, 2026, 04:55 AM UTC
Resolved
Aug 21, 2026, 01:34 PM UTC
Duration
8h 38m
Detected by Pingoru
Aug 21, 2026, 04:55 AM UTC

Affected components

AVMEDAVMED HEALTH PLANS

Update timeline

  1. identified Aug 21, 2026, 04:55 AM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeouts.

  2. resolved Aug 21, 2026, 01:34 PM UTC

    This incident has been resolved.

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