Availity incident
CARESOURCE - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Tuesday, August 18th from 5:55:00 PM EDT through 8:00:00 PM EDT Sunday, August 9th.
Notice Vendor's status page →
Resolved on August 19, 2026, affecting HUMANA-CARESOURCE and CARESOURCE OF OHIO and 1 more.
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Affected components
HUMANA-CARESOURCECARESOURCE OF OHIOCARESOURCE OF INDIANACARESOURCE OF WEST VIRGINIACARESOURCE OF GEORGIA
Update timeline
- resolved Aug 19, 2026, 12:00 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
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