Availity incident
FLORIDA BLUE - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.
Resolved on August 18, 2026, affecting FLORIDA BLUE and OTHER BLUE PLANS.
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: As of 8/18/2026, 3:40:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- resolved Aug 18, 2026, 10:01 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: As of 8/18/2026, 3:40:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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