Availity incident
Multiple Payers - PREFERRED CARE PARTNERS, FARM BUREAU HEALTH PLANS, OXFORD HEALTH PLANS - 270 - Eligibility and Benefits Inquiry transactions are now processing normally.
Resolved on August 17, 2026, affecting PREFERRED CARE PARTNERS and FARM BUREAU HEALTH PLANS and 1 more.
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 8/17/2026, 1:45:00 PM we are seeing successful transactions. We are considering this issue resolved. We have opened ticket 10423083 with our Trading Partner to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- resolved Aug 17, 2026, 07:19 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 8/17/2026, 1:45:00 PM we are seeing successful transactions. We are considering this issue resolved. We have opened ticket 10423083 with our Trading Partner to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Your product runs on more than Availity
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services