Availity incident
CHRISTUS HEALTH PLAN - NUECES COUNTY HOSPITAL DISTRICT (NCHD) - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.
Resolved on August 17, 2026, affecting CHRISTUS HEALTH PLAN - NUECES COUNTY HOSPITAL DISTRICT (NCHD).
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: As of 8/16/2026, 4:00:00 PM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- resolved Aug 17, 2026, 05:55 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: As of 8/16/2026, 4:00:00 PM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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