Availity incident
SELHT - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.
Resolved after 2 days 1 hour, affecting SELHT, on August 15, 2026.
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout/AV07 errors. Customers are receiving VT05_035/AV07 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Affected components
Update timeline
- identified Aug 15, 2026, 05:34 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout/AV07 errors. Customers are receiving VT05_035/AV07 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- resolved Aug 17, 2026, 06:48 AM UTC
This incident has been resolved.
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