Availity incident
BLUE CROSS BLUE SHIELD OF ARIZONA - 270 - Eligibility and Benefits Inquiry transactions are now processing normally.
Resolved on August 13, 2026, affecting BLUE CROSS BLUE SHIELD OF ARIZONA.
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 8/13/2026, 4:45:00 PM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- resolved Aug 13, 2026, 10:06 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 8/13/2026, 4:45:00 PM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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