Availity incident
BCRIC - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.
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Resolved after 4 days 5 hours, affecting BCRIC, on August 11, 2026.
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Affected components
BCRIC
Update timeline
- identified Aug 11, 2026, 12:09 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- resolved Aug 15, 2026, 05:33 AM UTC
This incident has been resolved.
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