Availity incident

CLOVER HEALTH - 270/276 - Claim Status Inquiry and Eligibility and Benefits Inquiry transactions are currently unavailable.

Resolved after 1 hour 42 minutes, affecting CLOVER HEALTH, on August 10, 2026.

identified Aug 10, 2026, 10:36 AM UTC

We are seeing Claim Status Inquiry and Eligibility and Benefits Inquiry transactions failing with VT6_013/AV07 errors. Customers are receiving VT6_013/AV07 errors. Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Started: Aug 10, 2026, 08:58 AM UTC
Resolved: Aug 10, 2026, 10:40 AM UTC
Duration: 1h 42m
Detected by Pingoru: Aug 10, 2026, 08:58 AM UTC

Affected components

CLOVER HEALTH

Update timeline

identified Aug 10, 2026, 08:58 AM UTC

We are seeing Claim Status Inquiry transactions failing with VT6_013 errors. Customers are receiving VT6_013 errors. Next Steps and ETA for resolution: Availity continues to monitor for resolution.
identified Aug 10, 2026, 10:36 AM UTC

We are seeing Claim Status Inquiry and Eligibility and Benefits Inquiry transactions failing with VT6_013/AV07 errors. Customers are receiving VT6_013/AV07 errors. Next Steps and ETA for resolution: Availity continues to monitor for resolution.
resolved Aug 10, 2026, 10:40 AM UTC

This incident has been resolved.

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