Availity incident
ANTHEMDENTAL - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures.
Resolved after 50 minutes, affecting ANTHEMDENTAL, on August 10, 2026.
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- identified Aug 10, 2026, 08:52 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Aug 10, 2026, 09:42 AM UTC
This incident has been resolved.
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