Availity incident
UPMC HEALTH PLAN - Claim Status Inquiry - Claim Status Inquiry B2B transactions are currently unavailable.
Resolved on August 9, 2026, affecting UPMC HEALTH PLAN.
We are seeing Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: As of 8/4/2026, 4:00:00 PM we are seeing successful transactions. We are considering this issue resolved. Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Affected components
Update timeline
- resolved Aug 09, 2026, 12:19 AM UTC
We are seeing Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: As of 8/4/2026, 4:00:00 PM we are seeing successful transactions. We are considering this issue resolved. Please reach out to the payer for assistance. Availity continues to monitor for resolution.
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