Availity incident

CAPITAL HEALTH PLAN - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Resolved on April 29, 2026, affecting CAPITAL HEALTH PLAN.

resolved Apr 29, 2026, 06:02 PM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: As of 4/29/2026, 11:30:00 AM we are seeing successful transactions. We are considering this issue resolved. We are researching internally Availity continues to monitor for resolution.

Started
Apr 29, 2026, 06:02 PM UTC
Resolved
Apr 29, 2026, 06:02 PM UTC
Duration
–
Detected by Pingoru
Apr 29, 2026, 06:02 PM UTC

Affected components

CAPITAL HEALTH PLAN

Update timeline

  1. resolved Apr 29, 2026, 06:02 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: As of 4/29/2026, 11:30:00 AM we are seeing successful transactions. We are considering this issue resolved. We are researching internally Availity continues to monitor for resolution.

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