Availity incident

Multiple Payers - BCBS SOUTH CAROLINA, BCBS South Carolina, BCBS SOUTH CAROLINA, TRICARE WEST REGION, PGBA - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable...

Resolved after 23 days 1 hour, affecting BCBS SOUTH CAROLINA and BCBS South Carolina and 1 more, on July 22, 2026.

scheduled Jul 22, 2026, 10:10 PM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Started: Jul 22, 2026, 10:10 PM UTC
Resolved: Aug 14, 2026, 11:12 PM UTC
Duration: 23d 1h
Detected by Pingoru: Jul 22, 2026, 10:10 PM UTC

Affected components

BCBS SOUTH CAROLINABCBS South CarolinaTRICARE WEST REGIONPGBA

Update timeline

scheduled Jul 22, 2026, 10:10 PM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

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