Availity incident

Multiple Payers - MEDICAHEALTHPLANS, MEDICA GOVERNMENT PROGRAMS, DEAN HEALTH PLANS, MEDICA (UNITEDHEALTHCARE) - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavaila...

Resolved after 23 days 1 hour, affecting MEDICAHEALTHPLANS and MEDICA GOVERNMENT PROGRAMS and 1 more, on July 22, 2026.

scheduled Jul 22, 2026, 10:09 PM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Started: Jul 22, 2026, 10:09 PM UTC
Resolved: Aug 14, 2026, 11:12 PM UTC
Duration: 23d 1h
Detected by Pingoru: Jul 22, 2026, 10:09 PM UTC

Affected components

MEDICAHEALTHPLANSMEDICA GOVERNMENT PROGRAMSDEAN HEALTH PLANSMEDICA (UNITEDHEALTHCARE)

Update timeline

scheduled Jul 22, 2026, 10:09 PM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

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