Availity incident
Multiple Payers - HUMANA, HUMANA HMO, HUMANA, HUMANA BEHAVIORAL HEALTH, HUMANA LONG TERM CARE - Multiple Transactions - Authorization and Referral transactions will be unavailable Sun, 5/3/2026, 6 am to 11 am ET. If you have an urgent request during ...
Resolved after 34 days, affecting HUMANA LONG TERM CARE and HUMANA and 1 more, on April 28, 2026.
We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Affected components
Update timeline
- scheduled Apr 28, 2026, 03:09 PM UTC
We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
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