Availity incident
Multiple Payers - CAREFIRST BLUECROSS BLUESHIELD, CAREFIRST MEDICARE ADVANTAGE, RIVERSIDE HEALTH MARYLAND, 45282, BCDCC - Multiple Transactions - We have been notified by the payer CareFirst of an issue which is affecting their ability to respond to E...
Resolved after 59 days 17 hours, affecting CAREFIRST BLUECROSS BLUESHIELD and CAREFIRST MEDICARE ADVANTAGE and 1 more, on April 28, 2026.
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with Timeout/E2:0/No Response Received errors. Customers are receiving VT05_035/E2:0/AV01 errors. Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Affected components
Update timeline
- identified Apr 28, 2026, 09:54 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with Timeout/E2:0/No Response Received errors. Customers are receiving VT05_035/E2:0/AV01 errors. Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- resolved Jun 27, 2026, 03:30 AM UTC
This incident has been resolved.
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