Availity incident

MAGELLAN HEALTH - Claim Status Inquiry - Claim Status Inquiry transactions are currently unavailable.

Resolved after 2 days, affecting MAGELLAN HEALTH, on July 22, 2026.

identified Jul 22, 2026, 01:13 AM UTC

We are seeing Claim Status Inquiry transactions failing with E1:0 errors. Customers are receiving E1:0 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started
Jul 22, 2026, 01:13 AM UTC
Resolved
Jul 24, 2026, 02:03 AM UTC
Duration
2d
Detected by Pingoru
Jul 22, 2026, 01:13 AM UTC

Affected components

MAGELLAN HEALTH

Update timeline

  1. identified Jul 22, 2026, 01:13 AM UTC

    We are seeing Claim Status Inquiry transactions failing with E1:0 errors. Customers are receiving E1:0 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Jul 24, 2026, 02:03 AM UTC

    This incident has been resolved.

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