Availity incident

BCBSAR - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Resolved after 1 day 12 hours, affecting BCBSAR, on July 20, 2026.

identified Jul 20, 2026, 09:35 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_013 errors. Customers are receiving Real Time response invalid errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started
Jul 20, 2026, 09:35 AM UTC
Resolved
Jul 21, 2026, 09:50 PM UTC
Duration
1d 12h
Detected by Pingoru
Jul 20, 2026, 09:35 AM UTC

Affected components

BCBSAR

Update timeline

  1. identified Jul 20, 2026, 09:35 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_013 errors. Customers are receiving Real Time response invalid errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Jul 21, 2026, 09:50 PM UTC

    This incident has been resolved.

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