Availity incident

United Healthcare Nevada Market - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Resolved after 32 days 16 hours, affecting United Healthcare Nevada Market, on July 20, 2026.

identified Jul 20, 2026, 05:49 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started
Jul 20, 2026, 05:49 AM UTC
Resolved
Aug 21, 2026, 10:25 PM UTC
Duration
32d 16h
Detected by Pingoru
Jul 20, 2026, 05:49 AM UTC

Affected components

United Healthcare Nevada Market

Update timeline

  1. identified Jul 20, 2026, 05:49 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

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