Availity incident
Multiple Payers - HEALTHSPRING, BCBS of New York (Excellus), SB805, DC, BCBS NORTHEAST PA, ID, BLUECROSS BLUESHIELD (BCBS) NEW YORK EXCELLUS, MARYLAND MEDICAID, BCBS MISSISSIPPI, Independence Administrators - 270 - Eligibility and Benefits Inquiry B2B ...
Notice Vendor's status page →
Resolved after 32 days 16 hours, affecting MARYLAND MEDICAID and BCBS NORTHEAST PA and 1 more, on July 20, 2026.
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Affected components
MARYLAND MEDICAIDBCBS NORTHEAST PABCBS MISSISSIPPIHEALTHSPRINGBCBS of New York (Excellus)SB805DCIDBLUECROSS BLUESHIELD (BCBS) NEW YORK EXCELLUSIndependence Administrators
Update timeline
- identified Jul 20, 2026, 05:48 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
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