Availity incident
Multiple Payers - HIGHMARK BLUE SHIELD, HIGHMARK BLUE CROSS BLUE SHIELD, BCBSMN_HIGHMARK, NJ MEDICARE PART A (J12 - HIGHMARK), HIGHMARK SENIOR SOLUTIONS, HIGHMARK BCBS DELAWARE HEALTH OPTIONS INCORPORATED, HIGHMARK HEALTH OPTIONS DUAL PLAN, HIGHMARK BC...
Resolved after 2 days 8 hours, affecting HIGHMARK SENIOR HEALTH COMPANY and HIGHMARK BCBS DELAWARE HEALTH OPTIONS INCORPORATED and 1 more, on July 19, 2026.
We are seeing Professional Claims, Professional Encounters and Facility Claims transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Affected components
Update timeline
- identified Jul 19, 2026, 04:27 AM UTC
Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- identified Jul 20, 2026, 01:00 AM UTC
We are seeing Professional Claims, Professional Encounters and Facility Claims transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- identified Jul 20, 2026, 01:02 AM UTC
We are seeing Professional Claims, Professional Encounters and Facility Claims transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- resolved Jul 21, 2026, 01:09 PM UTC
This incident has been resolved.
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