Availity incident
Multiple Payers - HIGHMARK BLUE SHIELD, HIGHMARK BLUE CROSS BLUE SHIELD - Professional Claims - Professional Claims transactions are currently unavailable.
Resolved after 33 days 21 hours, affecting HIGHMARK BLUE CROSS BLUE SHIELD and HIGHMARK BLUE SHIELD, on July 19, 2026.
We are seeing Professional Claims transactions failing with AR01 errors. Customers are receiving AR01 errors. Next Steps and ETA for resolution: We received a notice from the payer that they are experiencing issues. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- identified Jul 19, 2026, 12:35 AM UTC
We are seeing Professional Claims transactions failing with AR01 errors. Customers are receiving AR01 errors. Next Steps and ETA for resolution: We received a notice from the payer that they are experiencing issues. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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