Availity incident

HCSC - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Sunday, July 26th from 6:00:00 AM EDT through 9:00:00 AM EDT Sunday, July 26th.

Resolved after 27 days 22 hours, affecting BCBSMT and BCBSIL and 1 more, on July 18, 2026.

scheduled Jul 18, 2026, 12:25 AM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Started: Jul 18, 2026, 12:25 AM UTC
Resolved: Aug 14, 2026, 11:12 PM UTC
Duration: 27d 22h
Detected by Pingoru: Jul 18, 2026, 12:25 AM UTC

Affected components

BCBSMTBCBSILBCBSNMBCBSOKBCBSTXBLUE CROSS COMMUNITY CENTENNIALOTHER BLUE PLANS-BCBSILOTHER BLUE PLANS-BCBSNMOTHER BLUE PLANS-BCBSOKOTHER BLUE PLANS-BCBSTX

Update timeline

scheduled Jul 18, 2026, 12:25 AM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

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