Availity incident

HUMANA - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Sunday, July 19th from 11:00:00 PM EDT through 1:00:00 AM EDT Monday, July 20th.

Resolved after 27 days 22 hours, affecting HUMANA, on July 18, 2026.

scheduled Jul 18, 2026, 12:15 AM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Started: Jul 18, 2026, 12:15 AM UTC
Resolved: Aug 14, 2026, 11:12 PM UTC
Duration: 27d 22h
Detected by Pingoru: Jul 18, 2026, 12:15 AM UTC

Affected components

HUMANA

Update timeline

scheduled Jul 18, 2026, 12:15 AM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

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