Availity incident
BCBSNM - Multiple Transactions - BCBSNM has reported technical difficulties affecting the intake of uploaded clinical documentation. BCBSNM is actively working to resolve the issue and apologizes for any disruption this may cause to your workflow. Plea...
Resolved after 35 days 5 hours, affecting BCBSNM, on July 17, 2026.
We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth, Referral Submission, Auth Submission, HCSR Detailed Auth/Referral, HCSR Real Time Authorization and Auth/Ref Routing transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Affected components
Update timeline
- identified Jul 17, 2026, 04:32 PM UTC
We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth, Referral Submission, Auth Submission, HCSR Detailed Auth/Referral, HCSR Real Time Authorization and Auth/Ref Routing transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- identified Jul 17, 2026, 04:34 PM UTC
We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth, Referral Submission, Auth Submission, HCSR Detailed Auth/Referral, HCSR Real Time Authorization and Auth/Ref Routing transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
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