Availity incident

AARP - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Resolved after 9 hours, affecting AARP, on July 16, 2026.

identified Jul 16, 2026, 05:29 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started
Jul 16, 2026, 05:29 AM UTC
Resolved
Jul 16, 2026, 02:29 PM UTC
Duration
9h
Detected by Pingoru
Jul 16, 2026, 05:29 AM UTC

Affected components

AARP

Update timeline

  1. identified Jul 16, 2026, 05:29 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Jul 16, 2026, 02:29 PM UTC

    This incident has been resolved.

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