Availity incident
Multiple Payers - HUMANA, HUMANA, HUMANA LONG TERM CARE, 95092, CAREPLUS - Multiple Transactions - Authorization and Referral transactions will be unavailable from Fri, 7/17/2026, at 10pm to Sat, 7/18/2026 at 9:30am ET. During this time, call 800-523...
Resolved after 30 days 7 hours, affecting HUMANA and HUMANA LONG TERM CARE and 1 more, on July 15, 2026.
We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Affected components
Update timeline
- scheduled Jul 15, 2026, 03:13 PM UTC
We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
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