Availity incident
HUMANA - Multiple Transactions - Professional Claims and Professional Predetermination transactions are experiencing intermittent failures.
Resolved after 5 hours, affecting HUMANA, on July 14, 2026.
We are seeing Professional Claims and Professional Predetermination transactions failing with timeout errors. Customers are receiving VT05_035/AV01 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- identified Jul 14, 2026, 11:27 PM UTC
We are seeing Professional Claims and Professional Predetermination transactions failing with timeout errors. Customers are receiving VT05_035/AV01 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jul 15, 2026, 04:28 AM UTC
This incident has been resolved.
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