Availity incident

SIMPRA ADVANTAGE INC. - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Resolved after 1 day 20 hours, affecting SIMPRA ADVANTAGE INC., on July 14, 2026.

identified Jul 14, 2026, 09:55 PM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started
Jul 14, 2026, 09:55 PM UTC
Resolved
Jul 16, 2026, 06:20 PM UTC
Duration
1d 20h
Detected by Pingoru
Jul 14, 2026, 09:55 PM UTC

Affected components

SIMPRA ADVANTAGE INC.

Update timeline

  1. identified Jul 14, 2026, 09:55 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Jul 16, 2026, 06:20 PM UTC

    This incident has been resolved.

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