Availity incident
Multiple Payers - BEACON HEALTH OPTIONS, MARYLAND PUBLIC BEHAVIORAL HEALTH SYSTEM, MASSACHUSETTS BEHAVIORAL HEALTH PARTNERSHIP - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.
Resolved on July 13, 2026, affecting BEACON HEALTH OPTIONS and MARYLAND PUBLIC BEHAVIORAL HEALTH SYSTEM and 1 more.
We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: As of 7/12/2026, 8:00:00 AM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- resolved Jul 13, 2026, 01:33 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: As of 7/12/2026, 8:00:00 AM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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