Availity incident
Multiple Payers - CARESOURCE OF OHIO, CARESOURCE OF INDIANA, CARESOURCE OF GEORGIA, HAP CARESOURCE MI HEALTH LINK (MEDICARE-MEDICAID PLAN) - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently un...
Resolved on July 12, 2026, affecting CARESOURCE OF OHIO and CARESOURCE OF INDIANA and 1 more.
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: As of 7/12/2026, 11:00:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to our trading partner to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- resolved Jul 12, 2026, 05:02 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: As of 7/12/2026, 11:00:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to our trading partner to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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