Availity incident
GEISINGERDIRECT - Claim Status Inquiry - Claim Status Inquiry B2B transactions are currently unavailable.
Resolved after 14 minutes, affecting GEISINGERDIRECT, on July 11, 2026.
We are seeing Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- identified Jul 11, 2026, 09:52 AM UTC
We are seeing Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jul 11, 2026, 10:06 AM UTC
This incident has been resolved.
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