Availity incident

36273 - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Resolved on July 11, 2026, affecting 36273.

resolved Jul 11, 2026, 09:23 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 7/11/2026, 3:35:00 AM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started
Jul 11, 2026, 09:23 AM UTC
Resolved
Jul 11, 2026, 09:23 AM UTC
Duration
–
Detected by Pingoru
Jul 11, 2026, 09:23 AM UTC

Affected components

36273

Update timeline

  1. resolved Jul 11, 2026, 09:23 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 7/11/2026, 3:35:00 AM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

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