Availity incident

HUMANA - Multiple Transactions - HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Inpatient Auth transactions are currently unavailable.

Resolved on July 11, 2026, affecting HUMANA.

resolved Jul 11, 2026, 08:29 AM UTC

We are seeing HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Inpatient Auth transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 7/11/2026, 1:00:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started
Jul 11, 2026, 08:29 AM UTC
Resolved
Jul 11, 2026, 08:29 AM UTC
Duration
–
Detected by Pingoru
Jul 11, 2026, 08:29 AM UTC

Affected components

HUMANA

Update timeline

  1. resolved Jul 11, 2026, 08:29 AM UTC

    We are seeing HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Inpatient Auth transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 7/11/2026, 1:00:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

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