Availity incident

Multiple Payers - Auxiant, AUXIANT, AUXIANT (formerly Midwest Health Partners) - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Resolved after 3 days 9 hours, affecting Auxiant and AUXIANT and 1 more, on April 27, 2026.

identified Apr 27, 2026, 06:47 PM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with Timeout/Invalid Response errors. Customers are receiving AV01/VT05_035 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

Started
Apr 27, 2026, 06:47 PM UTC
Resolved
May 01, 2026, 04:31 AM UTC
Duration
3d 9h
Detected by Pingoru
Apr 27, 2026, 06:47 PM UTC

Affected components

AuxiantAUXIANTAUXIANT (formerly Midwest Health Partners)

Update timeline

  1. identified Apr 27, 2026, 06:47 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with Timeout/Invalid Response errors. Customers are receiving AV01/VT05_035 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved May 01, 2026, 04:31 AM UTC

    This incident has been resolved.

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