Availity incident
EMPOWER ARKANSAS - Claim Status Inquiry - Claim Status Inquiry B2B transactions are currently unavailable.
Resolved after 42 days 3 hours, affecting EMPOWER ARKANSAS, on July 10, 2026.
We are seeing Claim Status Inquiry transactions failing with VT06_036 errors. Customers are receiving Empty Payload errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- identified Jul 10, 2026, 06:28 PM UTC
We are seeing Claim Status Inquiry transactions failing with VT06_036 errors. Customers are receiving Empty Payload errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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