Availity incident

BCBSLA - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures.

Resolved on July 10, 2026, affecting BCBSLA.

resolved Jul 10, 2026, 08:39 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: As of 7/10/2026, 3:45:00 AM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started
Jul 10, 2026, 08:39 AM UTC
Resolved
Jul 10, 2026, 08:39 AM UTC
Duration
–
Detected by Pingoru
Jul 10, 2026, 08:39 AM UTC

Affected components

BCBSLA

Update timeline

  1. resolved Jul 10, 2026, 08:39 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: As of 7/10/2026, 3:45:00 AM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

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