Availity incident
SHAREDHEALTHMISSISSIPPI - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.
Resolved after 42 days 19 hours, affecting SHAREDHEALTHMISSISSIPPI, on July 10, 2026.
We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving Empty Payload errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- identified Jul 10, 2026, 02:45 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving Empty Payload errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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