Availity incident

MARCH VISION CARE INCORPORATED - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Resolved after 42 days 19 hours, affecting MARCH VISION CARE INCORPORATED, on July 10, 2026.

identified Jul 10, 2026, 02:37 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started
Jul 10, 2026, 02:37 AM UTC
Resolved
Aug 21, 2026, 10:25 PM UTC
Duration
42d 19h
Detected by Pingoru
Jul 10, 2026, 02:37 AM UTC

Affected components

MARCH VISION CARE INCORPORATED

Update timeline

  1. identified Jul 10, 2026, 02:37 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

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